Last Updated: March 25, 2024

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.sharedstream.sbs website ("Website") operated by SharedStream ("us", "we", "our").

Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Website and our services.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website or use our services.

1. Definitions

Throughout these Terms and Conditions, the following definitions apply:

  • "Company", "We", "Us", "Our" refers to SharedStream, registered in the United Kingdom with company number 10414172, and having its registered office at 1 Jim Island, Sebastianchester, ME6 5PD.
  • "You", "Your" refers to the individual accessing or using our Website and services, or the company or other legal entity on behalf of which such individual is accessing or using the Website and services.
  • "Website" refers to www.sharedstream.sbs.
  • "Services" refers to the travel arrangement services we provide, including but not limited to tours, accommodation bookings, transportation arrangements, and related travel services.
  • "Travel Suppliers" refers to third parties who provide the actual travel services, such as hotels, airlines, tour operators, cruise lines, and other service providers.
  • "Booking" refers to a reservation of travel services made through our Website or directly with our representatives.

2. Use of the Website

2.1 License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal, non-commercial purposes.

2.2 Restrictions

You agree not to, and will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Website or make the Website available to any third party.
  • Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the Website.
  • Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of the Company or its affiliates, partners, suppliers, or licensors.
  • Use the Website in any way that violates any applicable local, national, or international law or regulation.
  • Use the Website to transmit any material that is defamatory, offensive, or otherwise objectionable.
  • Use the Website to impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

3. Booking and Reservations

3.1 Booking Process

By making a booking through our Website or directly with our representatives, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also represent and warrant that:

  • You are at least 18 years of age and possess the legal authority to enter into this agreement.
  • All information supplied by you is true, accurate, current, and complete.
  • You are financially responsible for all charges, fees, duties, taxes, and assessments arising out of your booking.

3.2 Booking Confirmation

A booking is not confirmed until you receive a confirmation notice from us, and we reserve the right to decline any booking at our discretion. Once confirmed, a binding contract exists between you and SharedStream, and these Terms and Conditions form the basis of that contract.

3.3 Booking on Behalf of Others

If you make a booking on behalf of others, you represent and warrant that you have their authority to accept these Terms and Conditions on their behalf and to bind them to these Terms and Conditions.

4. Payments and Fees

4.1 Pricing

All prices displayed on our Website are in British Pounds (GBP) unless otherwise specified. Prices may be subject to change without notice due to factors beyond our control, such as currency fluctuations, changes in travel supplier rates, or government-imposed taxes and fees.

4.2 Deposit and Final Payment

A non-refundable deposit is required at the time of booking to secure your reservation. The deposit amount will vary depending on the specific travel services booked and will be clearly communicated during the booking process. Final payment is typically due 60 days before the departure date, but this may vary depending on the specific travel services booked.

4.3 Payment Methods

We accept various payment methods, including major credit cards, bank transfers, and PayPal. By providing your payment information, you authorize us to charge the applicable fees to your selected payment method.

4.4 Additional Fees and Charges

Additional fees and charges may apply, such as booking fees, amendment fees, cancellation fees, and credit card surcharges. These will be clearly communicated during the booking process or in your booking confirmation.

4.5 Taxes and Government Charges

Prices may not include all applicable taxes and government charges, which may be collected at the time of booking or directly by the travel supplier upon service delivery.

5. Amendments and Cancellations

5.1 Amendments by You

Requests for amendments to your booking must be made in writing to [email protected]. Amendment requests are subject to availability and may incur administrative fees in addition to any price difference or charges imposed by travel suppliers. We cannot guarantee that all amendment requests will be accommodated.

5.2 Cancellations by You

If you wish to cancel your booking, you must notify us in writing at [email protected]. Cancellation fees will apply as follows:

  • More than 60 days before departure: Loss of deposit
  • 60-30 days before departure: 50% of total booking cost
  • 29-15 days before departure: 75% of total booking cost
  • 14 days or less before departure: 100% of total booking cost

Some travel services may have different cancellation policies, which will be communicated during the booking process or in your booking confirmation.

5.3 Amendments or Cancellations by Us

We reserve the right to amend or cancel any booking due to circumstances beyond our control, such as natural disasters, political instability, or changes made by travel suppliers. In such cases, we will offer you the following options:

  • Accept the amended booking if applicable
  • Choose an alternative travel service of comparable standard, if available
  • Cancel your booking and receive a full refund of all monies paid to us (excluding travel insurance premiums)

We will not be liable for any additional costs incurred by you as a result of amendments or cancellations made by us due to circumstances beyond our control.

6. Travel Documentation and Requirements

6.1 Travel Documentation

It is your responsibility to ensure that you have all necessary travel documentation, including but not limited to passports, visas, health certificates, and international driving permits. Your passport must be valid for at least six months beyond your intended return date. We are not responsible for any consequences arising from your failure to possess the required travel documentation.

6.2 Travel Information

While we endeavor to provide accurate and up-to-date information regarding travel requirements, it is your responsibility to verify this information with the relevant authorities or consulates. Travel requirements may change without notice, and we cannot be held liable for any inaccuracies or omissions in the information provided.

6.3 Health Requirements

It is your responsibility to ensure you meet all health requirements for your destination(s). We recommend consulting with a qualified medical professional or travel health clinic regarding necessary vaccinations, medications, and health precautions.

7. Travel Insurance

We strongly recommend that you purchase comprehensive travel insurance to protect yourself against unforeseen circumstances, including but not limited to trip cancellation, medical emergencies, personal accidents, personal liability, and loss or damage to luggage and personal effects. Travel insurance is not included in the price of our travel services unless explicitly stated.

By declining to purchase travel insurance, you acknowledge that you are assuming all financial risks associated with your travel arrangements and that we will not be liable for any costs or losses incurred as a result of your decision not to purchase travel insurance.

8. Liability and Limitations

8.1 Our Role as Agent

In many cases, we act as an agent for travel suppliers and are not the actual provider of the travel services. As such, we arrange for the provision of travel services by third-party suppliers on your behalf. We are not responsible for the acts and omissions of these third-party suppliers, including but not limited to airlines, hotels, tour operators, and transportation providers.

8.2 Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any loss or damage whatsoever (including but not limited to physical injury, emotional distress, or financial loss) that may arise in any way in connection with the use of our Website or the provision of our services.

Where liability cannot be excluded, our liability to you for any loss, damage, or claim arising from our provision of services is limited to:

  • Resupplying the services to you; or
  • Paying the cost of having the services resupplied to you.

8.3 Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms that results from events beyond our reasonable control, including but not limited to natural disasters, acts of government, acts of terrorism, strikes, lockouts, or other industrial action, war, riots, fire, flood, or other emergency conditions.

9. Intellectual Property

The Website and its original content, features, and functionality are and will remain the exclusive property of SharedStream and its licensors. The Website is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SharedStream.

10. User Content

If you submit any content to our Website, such as reviews, comments, or testimonials ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that:

  • You own or control all rights to the User Content you submit;
  • The User Content is accurate and not misleading;
  • The User Content does not violate these Terms, the law, or the rights of any third party, including intellectual property rights and privacy rights.

We have the right, but not the obligation, to monitor and edit or remove any User Content provided on the Website.

11. Links to Other Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by SharedStream. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that SharedStream shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

12. Indemnification

You agree to defend, indemnify, and hold harmless SharedStream, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Content, any use of the Website's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in the United Kingdom, and you hereby consent to the personal jurisdiction and venue therein.

14. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, shall constitute the entire agreement between you and SharedStream concerning the Website and supersede all prior agreements and understandings, whether written or oral, regarding the Website.

17. Contact Us

If you have any questions about these Terms, please contact us at:

SharedStream
1 Jim Island
Sebastianchester, ME6 5PD
United Kingdom

Email: [email protected]

Phone: +449929904801