Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

1.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering with the Website, making a booking, or participating in other activities on the Website, including:

• Name
• Email address
• Postal address
• Telephone number
• Date of birth
• Passport details (when required for bookings)
• Payment information
• Special requirements, such as dietary needs or accessibility requirements

1.2 Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website. This information is primarily needed to maintain the security and operation of the Website, and for our internal analytics and reporting purposes.

1.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase services from us. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.

1.4 Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to a third-party service or if you choose to share information about your experience with our Website on third-party social media platforms.

1.5 Data From Surveys and Contests

Personal and other information you may provide when entering contests or responding to surveys.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Process and manage your bookings and travel arrangements
• Create and manage your account
• Send you a booking confirmation
• Email you regarding your account or booking
• Fulfill and manage purchases, orders, payments, and other transactions related to the Website
• Send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies
• Respond to customer service requests and support needs
• Administer promotions, surveys, contests, and/or other Website features
• Request feedback and contact you about your use of the Website
• Perform other business activities as needed
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Compile anonymous statistical data for our own use or for a third party's use
• Deliver targeted advertising, newsletters, and promotions to you

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

3.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Travel Suppliers

To fulfill your bookings, we may share your information with travel suppliers such as hotels, airlines, car rental companies, tour operators, and other service providers relevant to your travel arrangements.

3.4 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

3.5 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

3.6 Social Media Accounts

If you connect your Website account to a social media account, we may share your information with your social media account provider. By connecting your accounts, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media provider's privacy policy.

3.7 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

4. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.

We may use cookies to:

• Keep track of your preferences and settings
• Understand how you interact with our Website
• Analyze trends, administer the Website, track users' movements around the Website, and gather demographic information
• Remember your preferences and settings
• Determine if you are logged in to your account

You may at any time decline cookies by adjusting the settings of your browser. However, if you decline cookies, you may not be able to use some portions of our Website.

5. Third-Party Websites

The Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Website.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Data Retention

We will retain your information for as long as needed to provide you with our services, to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request that we no longer use your information to provide you services, please contact us at the details below. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Update

You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account and visiting your account profile page.

8.2 Right to Delete

You may request deletion of your personal information. However, in some cases, we may be legally obligated to retain certain information.

8.3 Data Portability

You may request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.4 Withdraw Consent

Where we rely on your consent as the legal basis for processing, you may withdraw consent at any time.

8.5 Objection

You may object to our processing of your personal information where we are relying on a legitimate interest or public interest.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Marketing Communications

You may opt out of receiving email marketing communications from us at any time by:

• Clicking on the unsubscribe link in the emails
• Adjusting your communication preferences in your account settings
• Contacting us using the contact information provided below

Even if you opt out of marketing emails, we may still send you service-related communications, such as booking confirmations and account notifications.

10. Children's Privacy

The Website is not directed to anyone under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

12. International Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

13. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: